Is there really no credit card required for the trial?+
None. Start your 14-day trial and only add a card if you decide to stay.
Why is loci cheaper than GlossGenius, Vagaro and the rest?+
Because the subscription is the only thing we charge for. No add-ons, no marketplace commission on new clients, no contract, and we pass Stripe's processing rate through without a markup. The product has to be good enough that you stay; the price is not what keeps you.
What does "per location" mean on Brand?+
$99 a month for each active location. Two locations are $198, five are $495. Archive a location and the next invoice drops; add one and it is prorated. Ten or more, talk to us.
What’s included vs what costs extra?+
Everything is included on every plan: booking, payments, forms, memberships, gift cards, loyalty, marketing, the client portal, reports. Solo hides the team tools one person has no use for. Marketing texts above the monthly allowance (250 on Solo, 1,000 on Team, 2,500 per location on Brand) cost about a cent a message, which is Twilio’s price.
How does payment processing work?+
Stripe processes every payment at its own rate: 2.9% + 30¢ online and 2.7% + 5¢ on the card reader. loci adds nothing on top. We make our money on the subscription, not on your sales.
Can I switch plans?+
Any time, from Settings. The change applies right away and the next invoice is prorated.
Is there an annual price?+
Yes. Pay for the year and get two months free: $190 for Solo, $490 for Team, $990 per location for Brand.
Can I import my clients from GlossGenius, Vagaro, Square, Fresha or Booksy?+
Yes. Export your clients from any of them and the importer recognizes the file. Every plan includes it.